logo

Location

7620 Metcalf Ave Suite Q, Overland Park, KS 66204
Call: 913–362–4800

Hours

Monday: 10:00a to 5:00p
Tuesday: CLOSED
Wednesday: 10:00a to 7:00p
Thursday: 10:00a to 8:00p
Friday: 10:00a to 7:00p
Saturday: 9:00a to 4:00p
Sunday: APPOINTMENT ONLY

Call: 913.362.4800 - Kansas City Therapeutic Massage & Bodywork
Top

Frequently Asked Questions

What are the benefits of massage?

Beyond the fact that massage is proven to support your body’s natural ability to heal chronic pain and injury, 1000’s of studies show that massage promotes faster healing of injured muscular tissue, improves posture, supports reduced blood pressure, and fosters an overall sense of relaxation and well-being.

However, not all massages are created equal.

And not all massage therapists are trained as well as those at The Therapy House.

Customized, therapeutic pain relief massages provide vastly different results than a Swedish, Deep-Tissue, or Esalen massage. To know which massage will work best for you simply call us at (913) 362-4800 now, and we’ll assign you the therapist with combination of skills you need to alleviate your tension, pain and stress!

What is a “full body massage”?

Heavenly is what we like to call it, however the logistics go something like this.

Your therapist lays you out on our heated massage table, as your warming neck wrap begins to melt away your tension, your massage therapist analyzes your bodies balance and identifies any areas of pain or discomfort. Then, starting from the point they feel best, and proceeding through a series of stroking, kneading and body work that provides the benefits you want, your therapist will massage your limbs, back, head, neck, abdomen, buttocks, hands and feet—paying close attention to the areas where you need it most!

To explore our luxury suite of full body massages, and what each can provide you, simply click here to view our Massage Services.

How frequently should I get a massage?

How frequently you need massage to experience health, happiness and wellbeing throughout all of your physical and emotional systems is a very personal question. While the average person not suffering from pain can experience ongoing benefit with monthly massage, every person and condition is unique. That is why your therapist is trained in proven techniques to evaluate your body’s specific needs, and outline the massage protocol you should follow to achieve your personal health goals.

What is your cancellation policy?

Because many of our therapists come in only when you request them, we ask that you alert us to cancellations at least 24-hours in advance to avoid late fees. Please call us at (913) 362-4800 if you have any questions, need to cancel or reschedule.

Do you make reminder calls for appointments?

After years of hearing how phone calls stress people out, wake babies, and interrupt the daily flow of business, we upleveled our Appointment Alert system to emails. Now you’ll receive an email the day before your appointment, providing you with the opportunity to confirm directly online, or reschedule if you absolutely must!

What forms of payment do you accept?

We gladly accept Cash, MasterCard, Visa, American Express, Discover and Checks (with valid ID) for your payment, due at the time of service. Our bank charges $35 plus the amount owed for any returned checks.

What type of insurance do you accept?

If you’ve been in a car or work accident or your doctor has prescribed massage therapy or you hold a Flexible Spending Account card, you may qualify for no or low cost therapeutic massage and whole body health services. The best way to determine if you qualify and how many times a month you can book a massage at Therapy House, simply call us at 913-362-4800 now, and one of our knowledgeable Studio Coordinators will make getting started easy.

Do you accept Flexible Spending Account (FSA) cards?

Yes, we have a National Provider Identification number and do accept Flexible Spending Account cards (programs also known as the Cafeteria Plan). Just bring your card with you and we will run it like a credit card.

Receipts for your record are provided upon request and are recommended on all transactions made with this type of card.

Do your therapists accept gratuity?

Gratuities are appreciated, yet never expected. All of our therapists strive to provide you with the care you need regardless of your financial generosity. Our therapists are well-trained professionals, and understand that your gratuity (average 15-20%) says you value their work, and you are satisfied with their service.

What is your Cell Phone policy?

We ask that you turn your cell phone OFF when entering The Therapy House, and refrain from loud conversations in common areas to allow for maximum relaxation for ALL guests.

Can I bring my children to my appointment?

Due to noise concerns and safety issues, children under the age of 12 are not allowed at The Therapy House unless THEY are scheduled to receive therapy. A Signed parental consent is required for clients under the age of 18.

When should I NOT get a massage?

Certain conditions make getting a massage less than ideal.

If you have a fever, cold/flu, or contagious skin infection, or fresh out of chemotherapy, our therapists are not allowed to perform therapy. (Ask your doctor about the benefits of a pre-chemotherapy massage!)

You may also want to consult with your doctor, prior to therapy, if you experience:

Systemic infections , liver and kidney disease, blood clots, clotting disorders, pregnancy induced diabetes, toxemia, pre-eclampsia/eclampsia, (uncontrolled) high blood pressure, heart disease, fracture, sprain, strains, bleeding, burns, problems with certain areas of your body, or acute injuries.

This doesn’t mean you can’t get a massage.

We believe your health is #1, so it’s critical to err on the side of caution.

If in doubt, give us a call!

Once your fracture or injury is no longer in the acute stage, massages can help increase flexibility and mobility, reduce scar tissue formation and reduce edema/swelling that frequently occurs with a fracture, strain or sprain.

After your physician clears you for massage, please alert your therapist to your condition so they make take proper precautions.

How do your therapists handle sores, open wounds, warts, varicose veins and similar skin conditions?

For your comfort, therapists generally avoid any areas of open skin, or warts, and only massage above the varicosity.